Account services manager

Publicado por Empresa de Consultoría de Servicios Particular 08029, Barcelona, Barcelona España Oferta de empleo como Account Manager - Barcelona en Empresa de Consultoría de Servicios, Barcelona, Barcelona Publicada el: Thursday, 13 Sept - 10:25 Nombre de la empresa: Empresa de Consultoría de Servicios Número de trabajadores: 40 Sede central en: Barcelona Descripción de la empresa Empresa de Consultoría de Servicios de RRHH (Formación, selección y calidad) con una plantilla de 40 personas en proceso de expansión y crecimiento. Ubicación Población: Barcelona Código Postal: 08029 Provincia: Barcelona País: España Descripción Puesto vacante: Account Manager - Barcelona Categorías: Comercial y ventas - Comercial Nivel: Empleado/a Personal a cargo: (Seleccionar) Número de vacantes: 1 Descripción de la oferta: The company: Global BPO Contact Center leader Since 1992, MST is the leader in Global BPO Contact Center Services with high added value for the midmarket We are the company with the largest growth sector, 22% in the last 3 years. We form a holding company comprising 10 firms specialized by industry, allowing our customers to get a solution tailored to your needs. The role: We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Responsibilities: Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Requirements: Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field Requisitos Estudios mínimos: Sin estudios Experiencia mínima: Al menos 2 años Imprescindible residente en: Provincia Puesto Vacante Contrato Tipo de contrato: (Seleccionar) Jornada laboral: Completa

Our client is one of the biggest, most exciting and fastest growing companies in the world. They are ready to support, train and encourage you on your journey of building a rewarding career in sales. Function The Account Managers will help customers find the right solution when they express an interest in one of their services (inbound calls). Your tasks will consist in: - Working with customers in order to understand their needs, create solutions and ensure a smooth sales process. - Finding new sales leads, through business directories, client referrals, etc. - Listening carefully to the customer’s requirements in order to be able to come to the most appropriate deal - Maintaining and developing relationships with existing customers via telephone calls and emails - Responding to incoming email and phone enquiries - Contributing to team efforts in order to meet your objectives Requirements Candidates should have the following experience or background in order to be considered for the role: -Native level of German -Excellent level of English - Proven track record of selling products or service solutions over the phone within a business-to-business sales environment. Rounded sales and service skills (Not a pure “cold caller”). - Professional and clear communication skills with the ability to build rapport with a customer quickly over the phone. (Excellent telephone demeanour). - ‘Can-do’ attitude; demonstrating a positive attitude toward others, working well in a team environment and assisting in all areas as needed. - Familiarity with CRM systems is a plus. Offer - Competitive salary + uncapped commissions - Work in an international environment with great atmosphere - Complete and thorough training program - Opportunities for career development - Permanent contract

Publicado por PROFILE SOFTWARE SERVICES Particular 08008, Barcelona, Barcelona España Oferta de empleo como IT Account Manager en PROFILE SOFTWARE SERVICES, Barcelona, Barcelona Publicada el: Wednesday, 03 Oct - 14:25 Nombre de la empresa: PROFILE SOFTWARE SERVICES Número de trabajadores: 160 Sede central en: Madrid Descripción de la empresa Profile Software Services es una compañía de desarrollo TI y software formada actualmente por más de 160 personas, especialistas en desarrollo de software, web, sistemas, Big Data, Cloud Computing y UX. Con sedes en Madrid y Barcelona, desde 1999 ayudamos a las organizaciones en su transformación digital desde diferentes líneas de actuación: consultoría, proyectos, servicios gestionados, outsourcing y formación. #WeAreCode #WeAreDigital #WeArePeople Nuestro principal activo son las personas, quienes proponen, construyen y dan forma a nuestro proyecto. Apostamos por entornos colaborativos y metodologías ágiles con una comunicación transparente y planes de formación para impulsar la mejora profesional continua. Estamos en permanente búsqueda de talento y sabemos lo difícil que puede ser realizar un cambio laboral. Por eso te ofrecemos un gran número de ventajas para facilitar tu decisión. ¡Únete a nuestro equipo! Ubicación Población: Barcelona Código Postal: 08008 Provincia: Barcelona País: España Descripción Puesto vacante: IT Account Manager Categorías: Comercial y ventas - Gran cuenta Nivel: Especialista Personal a cargo: (Seleccionar) Número de vacantes: 1 Descripción de la oferta: Desde Profile nos encontramos en plena ampliación de equipo de Desarrollo de Negocio en nuestra Delegación de Barcelona y buscamos un Junior IT Account Manager para participar en la captación de nuevos clientes. Formarías parte un equipo joven, dinámico y con clara motivación al éxito comercial, permitiendo asumir competencias en el área de venta de servicios IT y desarrollando tu carrera profesional dentro de Profile. * Responsabilidades: Reportando directamente al Core Business Director te encargarás de las siguientes funciones: - Realización de visitas comerciales a prospectos y clientes activos. - Detección de oportunidades de venta a través del despliegue de 'portfolio de productos y servicios de la compañía. - Elaboración de propuestas ajustadas a las necesidades del cliente. - Responsable de la relación con el cliente. - Encargado de llevar a cabo el ciclo de venta completo. - Búsqueda e identificación de los interlocutores válidos dentro de las cuentas, tanto desde el punto de vista técnico como decisor. - Negociación y cierre de las oportunidades en el cliente. - Activa participación en la estrategia comercial. - Control de la facturación / producción. *Ofrecemos: - Incorporación inmediata en una compañía en continuo crecimiento - Contratación indefinida - Salario fijo + incentivos en función de la consecución de objetivos. - Atractivo paquete de Retribución Flexible - Flexibilidad y autogestión de tareas - Buen clima laboral. - Cheque de regalo de amazon por el día de tu cumpleaños. En Profile somos conscientes de la importancia de contar con un buen equipo de profesionales para ofrecer un servicio excelente a nuestros clientes. Llevamos más de 17 años acompañando a empresas y organizaciones en proyectos tecnológicos que mejoran sus procesos y alcanzan sus objetivos de negocio. Somos más de 160 profesionales, expertos en desarrollo web y móvil, arquitectura de sistemas, Cloud Computing, apificación y gestión de APIs y UX. #WeAreCode #WeAreDigital #WeArePeople Requisitos Estudios mínimos: Formación Profesional Grado Medio Experiencia mínima: Al menos 1 año Imprescindible residente en: (Seleccionar) Requisitos mínimos: Muy valorable que esa experiencia sea en el sector servicios, productos técnicos y/o tecnológicos - Sólido conocimiento en perfiles IT - Nivel alto de inglés y catalán - Capacidad de comunicación y negociación y excelentes habilidades comerciales - Experiencia en negocios B2B y en la gestión de grandes cuentas - Clara orientación a los resultados y alta capacidad de generación de negocio. - Persona empática y cercana. - Carnet de conducir y vehículo propio. Contrato Tipo de contrato: Indefinido Duración: Estable Jornada laboral: Completa

Publicado por ACACIA TI SERVICIOS SL. Particular 08022, Barcelona, Barcelona España Oferta de empleo como Farmer Account Manager COLT Technology - Barcelona en ACACIA TI SERVICIOS SL., Barcelona, Barcelona Publicada el: Saturday, 04 Jan - 11:23 Nombre de la empresa: ACACIA TI SERVICIOS SL. Número de trabajadores: 12 Sede central en: Madrid Descripción de la empresa Acacia TI está integrada por expertos profesionales de los sectores Tecnológico, Telecomunicaciones y Servicios Gestionados, que aportan soluciones a los retos empresariales de sus clientes. Flexibilidad y eficiencia nos han convertido en referencia del mercado de la consultaría, creando valor a nuestros clientes, colaboradores y accionistas. Con sedes en Madrid y Barcelona, llegamos a Grandes y Medianes empresas con un extenso portfolio de soluciones y servicios. Además como Platinum Partner en Colt Technology Services, disponemos del apoyo tanto Nacional e Internacional del líder en Highbandwith en el sector de las Telecomunicaciones Profesionales. Nuestros clientes buscan liderazgo y confianza. Les ayudamos en el desarrollo de su internacionalización. Además de construir las soluciones más eficientes y flexibles para su negocio. ¿Quieres unirte a nuestro equipo? Ubicación Población: Barcelona Código Postal: 08022 Provincia: Barcelona País: España Descripción Puesto vacante: Farmer Account Manager COLT Technology - Barcelona Categorías: Comercial y ventas - Comercial Nivel: Empleado/a Personal a cargo: 0 Número de vacantes: 1 Descripción de la oferta: Acacia TI selecciona para incorporación inmediata de 1 Account Manager para su delegación de Barcelona para la comercialización de soluciones de Telecomunicaciones y Data Center de ámbito nacional e internacional. Acacia Ti es Partner Platinum de COLT Technology Services, y ha sido galardonada en múltiples ocasiones como Mejor Partner de España y de Europa en diferentes categorías. Sus objetivos serán: La fidelización de la base de clientes existentes en cartera, participando activamente en el diseño y negociación de las propuestas. Deberá ser capaz de desarrollar relaciones duraderas con los clientes e identificar oportunidades de negocio. Para ello contará con un amplio soporte técnico y herramientas de CRM para el seguimiento y análisis de oportunidades. Ofrecemos: Contrato indefinido. Interesante programa de incentivos. Formación continuada Requisitos imprescindibles: Conocimientos de soluciones de Telecomunicaciones de Voz, Datos, Data Center. y Cloud. Experiencia mínima de 2 años en la comercialización de Servicios IT y/o Telecomunicaciones Facilidad de comunicación verbal y escrita para realizar presentaciones a interlocutores técnicos, financieros y gerenciales. Capacidad autónoma y contrastada para crear oportunidades comerciales en clientes del segmento SME y GGCC Profesional metódico, proactivo y comprometido acostumbrado a trabajar por objetivos. Se valorará: Conocimientos de inglés hablado y escrito. Herramientas ofimáticas. Conocimientos en Routing, VoIP, Redes MPLS, Datacenter, Cloud, SD-Wan. Requisitos Estudios mínimos: Diplomatura Experiencia mínima: Al menos 2 años Imprescindible residente en: (Seleccionar) Requisitos mínimos: Ingles hablado y escrito Contrato Tipo de contrato: Indefinido Jornada laboral: Completa Salario Salario: 21.000 €- 42.000 € Bruto/año

Type of contract: Temporary Work experience: 1 to 2 years Working hours: Full time Company: GIANT MARKETING SL Company Description Starting from humble beginnings, over the past 10 years Giant Marketing SL have built an unparalleled reputation for providing our players with a world-class customer service, highly competitive ticket prices, and transparent operations. We're proud to be one of the world’s largest international lottery ticket purchasing services with a fast growing base of loyal customers spanning the last 10 years. Our services are currently available in seven languages including English, Spanish, Russian, Afrikaans, Polish, Bulgarian and Romanian. We handpick the largest and most popular lotteries you can play, currently enabling users to choose from twelve international lotteries including Euromillions, UK Lottery, Mega Millions, USA Powerball and Spanish Raffles. Users can play lottery online by purchasing individual lottery tickets, as well as view the latest lotto results, subscribe to their favorite monthly lotto draws and even participate lottery syndicates with other players. Our syndicate service provides a more affordable way to win one of the world’s biggest jackpots. Job brief: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities: Enter and update customer information in the database Take and process orders in an accurate manner Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Keep records of calls and sales and note useful information Requirements: Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone (not essential) Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English (NATIVE) Excellent communication and interpersonal skills Confident Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints High school diploma; BSc/BA Account Management Ability to work under pressure Highly motivated and able to work on their own initiative What we can offer: Base Salary + Competitive rates of pay plus commissions Additional incentives offered Full training given Immediate starts available (1st February) If you feel like this is a role for you then please forward us your CV ASAP. Job Type: Full-time If you are interested in the role then please send us your CV or hit the apply button below. 1 to 2 years Full time GIANT MARKETING SL

LONDON MARRIOTT PARK LANE HOTEL is giving out job opportunities to experienced and qualified persons both Within and Outside UNITED KINGDOM who are willing to relocate to fill some various vacant positions listed below. Qualified persons should contact us immediately for job placement here at LONDON MARRIOTT PARK LANE HOTEL as the Hotel's Management intends to increase it's man power base, due to daily increasing number of customers and the need to increase our employee base in the Hotel. Available Positions --------------------- Store Keeper Continental/Intercontinental Dishes Cook & Chef Account Manager Accountant Account Auditor Cashier Banquet Sales Executive Banquet Sales Coordinator Casino F&B Bar Captain Waiter/Waitress Bartender Host/Hostess Assistant Manager Of Front Office Receptionist Casino & F&B Floor Manager Casino F&B Bar Supervisor Casino F&B Washer Service Stylist Door Person Lobby Assistant Part-Time Guest Relations Assistant First Aid Warder Qualified Nurses Assistant Floor Housekeeper Commis Housekeeping Services Coordinator Room Attendant Cleaner Security Personnel Mechanical Engineer Marketing Assistant Marketing Adviser Business Analyst Café Attendant Café Manager Computer Operator Internet Service Expert Photography Conference & Banqueting Operations Manager Demi Chef De Partie Chef De Partie Foreign/International Language Translators And Teachers Reservations Clerk Reservation Manager Beauty Therapist Masseur/MassaGist Spa Receptionist Electrical Engineer and Food & Beverage Team Members Interested persons should forward their CV/RESUME via email for immediate application processing to: CONTACT INFORMATION Email: marriottlondonparklanehotel@europe.com Signed Management London Marriott Park Lane Hotel.

Talent Search People is an international recruitment agency based in Barcelona and Madrid. We provide highly specialized recruitment services within our four areas of expertise: Finance, Sales, IT & E-Commerce and Native Speakers. Organization Our client provides news and business information to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. It has produced unrivalled quality content for more than 125 years and today has one of the world’s largest newsgathering operations with nearly 2,000 journalists in more than 75 bureaus globally. Function We are looking for a Customer Service Associate to provide excellent service to customers for the most dynamic, creative and savvy news and information company in the world. You will be ensuring customer satisfaction and customer loyalty, and assist and act as a point of reference with the Customer Service Manager. The primary role of the Customer Services team is to champion best practice in the objective governance of the contact centre provision and assessing the emerging risks and propose developments and improvements based on objective and evidence based information, such as agreed service levels and customer feedback. Your accountabilities would be: - Own a customer case by being the named case manager bringing the case to final conclusion - Provide excellent customer service to customers in a courteous, effective and timely manner to ensure resolution of escalation contacts - Maintain a high degree of customer service for all support queries and adhere to all service management principles and Service Level Agreements - Handle customer second-line enquiries to resolution, following escalation from the first line teams - Investigate and resolve account queries. - Promote the products and services of Dow Jones brands - Perform administrative functions as may be required in order to fulfill member requirements - Updating client accounts - Troubleshooting of some technical incidents and problems including basic Apps, device and subscription problems. - Escalate unresolved cases to management - Log all calls in the SalesForce Service Management Console - Support the maintenance of an active and useable knowledge base - Work as an intermediary between members and 3rd party suppliers, where required - Have a confident and assertive manner - Act as an internal voice of the customer - Work collaboratively with a variety of internal stakeholders, including technology, finance and editorial Requirements - Experience as part of a busy customer services team - Fluency in both German and English (Written and Verbal) - Being computer literate with a basic technical knowledge of and competence in websites, smartphones and tablets - Handling customer queries - Providing excellent customer service - Being professional and flexible - Knowledge of SalesForce - Positive and driven to succeed in a customer service environment - Managing multiple tasks and used to working in a target-driven environment - Excellent organizational and administrative skills - Looking for a long-term career in customer services - Recognition that operational roles of this nature may involve some element of weekend oversight, plus unscheduled incident and crisis management Offer In return, we offer a professional, progressive and multicultural environment for you to grow both personally as well as a wide range of benefits offered by a global company. - Starting date as soon as possible - Competitive salary - Meal vouchers Interested? Please, register yourself via our webpage on the link mentioned below: http://www.talentsearchpeople.com/es/buscar/Customer-Service-Associate-Excellent-Level-of-English-and-German/?page=jobDetails&pubID=26781&functionLevel1=4646 For further questions, do not hesitate to contact me, Ossi Vuorio ovuorio@talentsearchpeople.com Check other offers visiting our website www.talentsearchpeople.com.