ACCOUNT MANAGER - BARCELONA - EMPRESA DE CONSULTORÍA DE EN BARCELONA

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Publicado por Empresa de Consultoría de Servicios Particular 08029, Barcelona, Barcelona España Oferta de empleo como Account Manager - Barcelona en Empresa de Consultoría de Servicios, Barcelona, Barcelona Publicada el: Thursday, 13 Sept - 10:25 Nombre de la empresa: Empresa de Consultoría de Servicios Número de trabajadores: 40 Sede central en: Barcelona Descripción de la empresa Empresa de Consultoría de Servicios de RRHH (Formación, selección y calidad) con una plantilla de 40 personas en proceso de expansión y crecimiento. Ubicación Población: Barcelona Código Postal: 08029 Provincia: Barcelona País: España Descripción Puesto vacante: Account Manager - Barcelona Categorías: Comercial y ventas - Comercial Nivel: Empleado/a Personal a cargo: (Seleccionar) Número de vacantes: 1 Descripción de la oferta: The company: Global BPO Contact Center leader Since 1992, MST is the leader in Global BPO Contact Center Services with high added value for the midmarket We are the company with the largest growth sector, 22% in the last 3 years. We form a holding company comprising 10 firms specialized by industry, allowing our customers to get a solution tailored to your needs. The role: We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Responsibilities: Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Requirements: Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field Requisitos Estudios mínimos: Sin estudios Experiencia mínima: Al menos 2 años Imprescindible residente en: Provincia Puesto Vacante Contrato Tipo de contrato: (Seleccionar) Jornada laboral: Completa

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